Privacy Policy

Privacy Policy

Last updated: September 2026

Who we are

Close is operated by Karl Steinegger, Ischlerstraße 86, 8990 Bad Aussee, Austria. VAT ID: ATU75188413. If you have any questions about this Privacy Policy, contact us at hello@close.film.

What data we collect and why

Contact form
When you reach out to us via our website, we collect your name and email address. We use this information solely to respond to your enquiry. We do not store this data beyond what is necessary to handle your request.

Booking data
When you place a rental order, we collect the information necessary to fulfil your booking — including your name, address, email address, and payment details. This data is processed via Booqable. We retain booking data for as long as legally required under Austrian law.

Google Analytics
We use Google Analytics to understand how visitors use our website. This service collects anonymised data such as pages visited, time spent on the site, and the device used. Google Analytics may use cookies to collect this information. The data is processed by Google LLC and may be transferred to servers in the United States. Google operates under the EU-US Data Privacy Framework.

You can opt out of Google Analytics tracking at any time via your cookie preferences or by installing the Google Analytics Opt-out Browser Add-on.

Cookies
Our website uses cookies — small text files stored on your device. We use cookies for basic website functionality and analytics. You can manage or decline cookies via the cookie banner when you first visit our site.

Your rights

Under the GDPR you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing of your data

  • Lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde, dsb.gv.at)

To exercise any of these rights, contact us at hello@close.film.

Data transfers
Some of the services we use (Google Analytics, Booqable) may transfer data outside the European Economic Area. Where this occurs, appropriate safeguards are in place in accordance with GDPR requirements.

Changes to this policy
We may update this Privacy Policy from time to time. The current version is always available on this page.

Contact
Karl Steinegger · Close
Ischlerstraße 86, 8990 Bad Aussee, Austria
hello@close.film